Legal

Privacy Policy

How AntarClair collects, uses, and protects your information, in line with Indian law.

Last updated: 1 July 2026

1. Introduction

This Privacy Policy explains how AntarClair (“AntarClair”, “we”, “us”, “our”), operated by [Registered Business / Proprietor Name], collects, uses, discloses, and protects information about visitors to our website and clients of our tarot, Reiki, chakra healing, guided meditation, and related sessions and programs (together, the “Services”).

This policy is drafted to comply with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”), and the Digital Personal Data Protection Act, 2023 (“DPDP Act”), along with rules issued under it. By using our website or booking a session, you consent to the practices described here.

2. Information we collect

We collect information you provide directly, information generated when you book or attend a session, and limited technical information from your use of the website.

  • Contact and booking details: name, email address, phone number, and appointment preferences, collected when you book a session or send an enquiry.
  • Payment information: processed by our payment providers (Cal.com for single-session bookings, Stripe for program subscriptions). We do not store full card or bank details ourselves; these are handled directly by the payment processor.
  • Sensitive personal data or information (SPDI): where relevant to a session (for example, information you choose to share about your physical or mental wellbeing, health, or personal circumstances during a Reiki or healing conversation). We collect this only to the extent you voluntarily share it, and only to provide the session you have booked.
  • Website usage data: standard technical information such as IP address, browser type, device type, and pages visited, collected automatically to keep the site secure and working correctly.

3. How we use your information

  • To schedule, confirm, and deliver single sessions and programs.
  • To process payments and manage program subscriptions.
  • To respond to enquiries sent by email or contact form.
  • To maintain the security, performance, and integrity of our website.
  • To meet legal, tax, and regulatory obligations under Indian law.

We do not use your information for automated decision-making, and we do not sell your personal data to third parties.

4. Sharing of information

We share information only where necessary to operate the Services:

  • Cal.com, to manage bookings and calendar scheduling for single sessions.
  • Stripe, to process recurring payments for programs and subscriptions.
  • Website hosting and infrastructure providers, strictly to operate and secure the site.
  • Government authorities or law enforcement, only where required under applicable Indian law.

Each third-party provider processes your information under its own privacy policy, and we choose providers that maintain reasonable security practices consistent with the SPDI Rules.

5. Cookies

Our website may use minimal, essential cookies to remember your preferences (such as menu state) and, where enabled, basic anonymised analytics to understand how the site is used. We do not use cookies for third-party advertising.

6. Data storage and security

We follow reasonable security practices and procedures as required under Section 43A of the Information Technology Act, 2000 and the SPDI Rules, including restricted access to personal data, secure transmission where technically feasible, and reliance on payment and scheduling providers that maintain their own industry-standard security certifications.

7. Data retention

We retain personal data only as long as necessary to provide the Services, meet legal or tax obligations, or resolve disputes, after which it is securely deleted or anonymised.

8. Your rights

Under the SPDI Rules and the DPDP Act, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or updating of inaccurate or outdated data.
  • Withdraw consent for further collection or use of your data at any time, by writing to us (this may affect our ability to provide certain Services).
  • Request erasure of your data, subject to any legal or record-keeping obligations we must meet.
  • Lodge a grievance with our Grievance Officer (below), or subsequently with the Data Protection Board of India under the DPDP Act.

9. Children's privacy

Our Services are intended for adults. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us with personal data, please contact us so we can remove it.

10. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are:

  • Name: [Grievance Officer Name]
  • Email: hello@antarclair.com
  • Phone: [Grievance Officer Phone Number]
  • Address: [Registered Business Address, City, State, PIN]

We aim to acknowledge and resolve grievances within the timeframes prescribed under applicable Indian law.

11. Governing law and jurisdiction

This policy is governed by the laws of India. Any disputes arising in connection with it are subject to the exclusive jurisdiction of the courts of [City, State].

12. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or in applicable law. The “Last updated” date above will always reflect the most recent version.

13. Contact us

For any questions about this policy or how your data is handled, write to us at hello@antarclair.com.